Alila Hotels and Resorts Selects Infor Hospitality Management System

In streamlining and automating its processes and enabling seamless data flow across the brand's various properties, Alila Hotels and Resorts looks to transform its business with plans to deploy Infor's hospitality IT solutions at its other properties.

Alila means “Surprise” in Sanskrit, which suitably describes the refreshing character that Alila Hotels and Resorts, the luxury brand that launched in Indonesia 15 years ago. The hotel, located in Kuala Lumpur, is operated by Two Roads Hospitality, a leading operator of independent and lifestyle hotels with almost 100 properties in eight countries. Two Roads Hospitality is comprised of Joie de Vivre Hotels, Thompson Hotels, Destination Hotels, tommie and Alila Hotels & Resorts.

This week, it was announced that Alila Hotels and Resorts has selected Infor, a leading provider of industry-specific cloud applications, as its hospitality IT partner, deploying its Infor Hospitality Management System (HMS) and Infor Revenue Management Solution (RMS) for its hotel operations with the goal of increasing business agility and further enhance operational efficiencies.

In streamlining and automating its processes and enabling seamless data flow across the brand’s various properties, Alila Hotels and Resorts looks to transform its business with plans to deploy Infor’s hospitality IT solutions at its other properties.

Infor HMS is a hotel property management system that exists as a fully-integrated service hub. The addition of this product marks the second Infor solution to be implemented by Alila Hotels and Resorts; the company currently utilizes Infor RMS for revenue optimization and yield management.

According to a company spokesperson, Alila wanted to roll out a true cloud-ready application that has a proven cloud delivery record in Asia Pacific, and that can allow the hotel to scale and offer flexibility in integration. Infor HMS is designed specifically to meet the needs of hotel companies. The solution combines enterprise power and streamlined workflow in a multi-property environment.

Disclosure: The solution provider featured in this article is a current or past client of Starfleet Media, which is the publisher of Hotel Technology News.

 

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