Guest engagement and staff management platform provider INTELITY announced today that it has integrated its platform with BluIP, the premier provider of cloud-based connectivity and communication solutions. This integration removes the need for analog phone solutions in guest rooms and the back office by making BluIP’s VoIP services available to guests and staff via tablets.
INTELITY and BluIP now allow users to place external, guest-to-guest, and guest-to-staff calls through in-room tablets. By implementing this technology, properties can replace outdated landline phones, which helps streamline and declutter guest rooms, minimize system maintenance, and reduce costs. In addition to cost reduction, using VoIP tech provides carrier-grade communications from the back office into the guest room and allows properties to bring all their communications onto a single, unified system.
“The industry is ready to move to all-in-one devices rather than a traditional phone in the room,” said Armen Martirosyan, BluIP CEO. “This integration is a step towards that reality and combines functions for guests into one device, still giving them the ability to communicate within the property by leveraging INTELITY’s in-room tablets and BluIP’s carrier-grade global platform.”
“Our goal is to help our customers be successful and give them the tools to provide superior guest experience, and our product roadmap is heavily influenced by these goals,” added Robert Stevenson, INTELITY CEO. “The concept of eliminating landline phones in the guest rooms has long been a goal of hoteliers. It’s simply the future, and we’re proud to partner with BluIP to bring this technology into hotel rooms.”
BluIP delivers mission-critical products engineered for the SMB, large enterprise, hospitality, healthcare, retail, education, and public safety. Our cloud solutions portfolio includes hosted PBX with PMS integration, SIP trunking, E911, contact centers, AI virtual operator & agents’ framework, rapid integration platform – blubridge and mobile applications like beehive Communications Platform).
INTELITY is the global provider of the most advanced hospitality technology platform for the hotel, casino, cruise, and luxury residential markets. INTELITY offers its customers comprehensive, fully integrated solutions to better connect and manage guest experience and staff operations, in a single platform. INTELITY has been named the “Official Mobile and In-Room Technology Provider” by Forbes Travel Guide in 2017, 2018, and 2019, and is used by major hotel groups, including Marriott’s Autograph Collection, YOTEL, Proper Hospitality, Frasers Hospitality, Fairmont, and more.
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