The modern traveler is evolving, driven by a complex interplay of factors, including technology, changing priorities, and a desire for more personalized experiences. SiteMinder’s Changing Traveler Report 2025, a comprehensive survey of 12,000 travelers across […]
A new research study highlights the importance of hotel technology in enhancing the guest experience. Four out of five working Americans expressed a willingness to work remotely from their hotel, with preferences varying from the […]
A new research report examines how investors view revenue technologies, the role of artificial intelligence in hospitality, and how technology is reshaping hospitality industry. The research, “Unlocking hotel performance: The power of revenue management technology […]
Starfleet Research, the leading provider of best practices IT research and recommendations for the hospitality industry, has released The 2023 Smart Decision Guide to Hotel Property Management Systems. This marks the seventh edition of the popular […]
A new research study, conducted by Benchmark Research Partners with global hotel executives, sought to understand how hotel marketers are thinking about and using first-party data to inform go-to-market efforts. The survey, commissioned by digital marketing […]
Over half (56%) of hospitality IT leaders cite cybersecurity as one of their C-suite’s top-three business concerns, ahead of issues such as inflation (52%) retaining and hiring talent (48%) and supply chain/logistics management (50%), according […]
According to a new research study, entitled “Hospitality in 2025: Automated, Intelligent… and More Personal,” 95% of people plan to travel in the next six months. However, many want to eliminate the ‘touch’ from the high […]
The digitization of the hospitality industry has been underway for decades, but the past two years have accelerated tech adoption in hotels across the globe. Hotel revenue management solution provider Duetto surveyed hoteliers worldwide to […]
A new survey examining hospitality employees’ satisfaction with their company’s current walkie-talkie radios has found close to 50% of workers would consider quitting their jobs for better, safer workplace communication technology. The survey, conducted by […]
The results of the new 2021 Property Management System Survey of Hotel Executives study, conducted by the Hotel Operations research team through phone and web survey during Q2 2021, shows that the property management system […]
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