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News Ticker
  • [ ] Marriott Embraces Alexa for Hospitality as Amazon Turns Its Attention to Hotels Guest Experience Management
  • [ ] Hyatt’s Inclusive Collection Modernizes Travel Advisor Loyalty With Antavo-Powered Confidant Rewards Success Stories
  • [ ] How Hotels Can Earn Better Reviews by Identifying and Addressing Guest Frustrations Before Checkout Viewpoints
  • [ ] Otel Publishes Free Guide to Help Hotels Build a 2027 AI Strategy and Test Their First Use Case in Four Weeks Announcement
  • [ ] How Hotel Booking Engines Are Evolving Into Platforms that Cover the Entire Guest Journey Viewpoints
  • [ ] What Hotels Should Test Before Guestroom TVs Go Live: Seven Essential Acceptance Checks Viewpoints
HomeMarket Research & Opinion

Market Research & Opinion

Market Research & Opinion

Research: Full Service and Select Service Hotels Improved Labor Productivity Every Month in H1 2026

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Full Service and Select Service hotels improved labor productivity during the first half of 2026 even as demand strengthened. Based on Hotel Effectiveness data from approximately 5,000 U.S. hotels, the report finds that Hours per […]

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Recent Articles

  • Hyatt’s Inclusive Collection Modernizes Travel Advisor Loyalty With Antavo-Powered Confidant Rewards
  • How Hotels Can Earn Better Reviews by Identifying and Addressing Guest Frustrations Before Checkout
  • Otel Publishes Free Guide to Help Hotels Build a 2027 AI Strategy and Test Their First Use Case in Four Weeks
  • How Hotel Booking Engines Are Evolving Into Platforms that Cover the Entire Guest Journey
  • What Hotels Should Test Before Guestroom TVs Go Live: Seven Essential Acceptance Checks

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Hotel Technology News is published by Starfleet Media, a leading resource for the hospitality industry. Each year, Starfleet Research, our IT market research arm, benchmarks best practices in technology-enabled business initiatives across thousands of hotels.
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Vendor Spotlights
  • FCS Solutions Connects Housekeeping Maintenance and Guest Service Through a Unified Hotel Operations Platform
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  • KioCafé Expands Where Hotels Can Deliver Premium Beverage Experiences Through Autonomous Retail Technology
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  • LaCimbali Blends Italian Espresso Craftsmanship, Automation and Operational Intelligence for Hotels
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Selections & Successes
  • Hyatt’s Inclusive Collection Modernizes Travel Advisor Loyalty With Antavo-Powered Confidant Rewards
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  • Ocean Edge Resort Expands Travel Outlook Partnership to Personalize Guest Reservations From the First Phone Call
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  • Westin Kierland Moves More Than 60% of Room Service Orders Online With IRIS Mobile Dining
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Announcements
  • Otel Publishes Free Guide to Help Hotels Build a 2027 AI Strategy and Test Their First Use Case in Four Weeks
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  • Avendra Expands Culinary Innovation Group With AI Tools for Hotel Menu Planning and Procurement
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  • Travel Outlook Launches BLACK MARIGOLD to Bring CRM Intelligence Into Live Hotel Reservation Conversations
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