Viewpoints

With each new technological breakthrough and innovation, what once may have seemed dystopian or impossible is now simply a modern-day reality. Let’s take, for example, Amazon Go stores, which allow patrons to select the products […]

As a hotelier, you know there are many ways to define luxury. From a property’s physical space to its service culture standard, there’s no question that luxury lives in the details. But can you define […]

This year’s UN Climate Conference, Cop27 took place against a backdrop of an energy crisis and confirmation that the world is not doing enough to tackle carbon emissions and protect the future of our planet. […]

Budgets for 2023 likely include a fair consideration of additional automations that can be embedded into the hotel tech stack to heighten team productivity and offer some potential cost savings. One problem herein that we […]

Vegan, vegetarian, flexitarian, dairy-free, gluten-free, ovo-pescatarian, fruitarian – there are lots of diets out there and, significantly, more and more people are adjusting their habits away from the starchy, fried and meat-focused Standard American Diet […]

Last month, a new Expo representing innovation in the hotel and hospitality industry took place in London. Hotel & Resort Innovation Expo saw global leaders from IHG, Yotel and Best Western set a vision for […]

Heading into this past summer’s travel recovery surge, every hotelier knew that labor shortages would be something to contend with, but we largely underestimated the severity of this crisis. In hindsight, the consequences have ranged […]