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[ ] Marriott Embraces Alexa for Hospitality as Amazon Turns Its Attention to Hotels Guest Experience Management
[ ] Key Features for Hoteliers to Look for in a Guest Messaging App Viewpoints
[ ] Travel Outlook Celebrates Ten Years as the Only Hotel Call Center Certified by Kennedy Training Network Announcement
[ ] Why Your Hotel’s Call Center is Your Brand’s First Impression Viewpoints
[ ] Agilysys Launches Marketing Communications Solution to Help Hotels Stay Connected With Guests Announcement
[ ] Why Cybersecurity is Key to Protecting Hotel Guests, Staff and Brand Reputation Viewpoints

Can a “Bot Experience Package” with Concierge Robots Increase Hotel Bookings? Ask Chicago’s Hotel EMC2

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Is the presence of two concierge robots a big enough selling point for a certain traveler demographic to increase hotel occupancy and drive actual revenue growth? Chicago’s Hotel EMC2, a 195-room upscale boutique hotel that […]