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News Ticker
  • [ ] Marriott Embraces Alexa for Hospitality as Amazon Turns Its Attention to Hotels Guest Experience Management
  • [ ] Key Features for Hoteliers to Look for in a Guest Messaging App Viewpoints
  • [ ] Travel Outlook Celebrates Ten Years as the Only Hotel Call Center Certified by Kennedy Training Network Announcement
  • [ ] Why Your Hotel’s Call Center is Your Brand’s First Impression Viewpoints
  • [ ] Agilysys Launches Marketing Communications Solution to Help Hotels Stay Connected With Guests Announcement
  • [ ] Why Cybersecurity is Key to Protecting Hotel Guests, Staff and Brand Reputation Viewpoints
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Millennium Hotels & Resorts

AI / Robots

Can a “Bot Experience Package” with Concierge Robots Increase Hotel Bookings? Ask Chicago’s Hotel EMC2

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Is the presence of two concierge robots a big enough selling point for a certain traveler demographic to increase hotel occupancy and drive actual revenue growth? Chicago’s Hotel EMC2, a 195-room upscale boutique hotel that […]

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Recent Articles

  • Key Features for Hoteliers to Look for in a Guest Messaging App
  • Travel Outlook Celebrates Ten Years as the Only Hotel Call Center Certified by Kennedy Training Network
  • Why Your Hotel’s Call Center is Your Brand’s First Impression
  • Agilysys Launches Marketing Communications Solution to Help Hotels Stay Connected With Guests
  • Why Cybersecurity is Key to Protecting Hotel Guests, Staff and Brand Reputation

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Hotel Technology News is published by Starfleet Media, a leading resource for the hospitality industry. Each year, Starfleet Research, our IT market research arm, benchmarks best practices in technology-enabled business initiatives across thousands of hotels.
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  • Hotel Clock: Traditional Grandfather Clock with Triple Chimes
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Selections & Successes
  • Maestro PMS Integration with TTI Technologies Helps Hoteliers Prepare for Reopening
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  • The Belfry Hotel and Resort Implements For-Sight’s CRM and Insights Solution to Enhance Its Guest Relationships
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  • Viceroy Hotels & Resorts Viceroy Hotel Group Selects Travel Outlook to Optimize Voice Channel
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Announcements
  • Travel Outlook Celebrates Ten Years as the Only Hotel Call Center Certified by Kennedy Training Network
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  • Agilysys Launches Marketing Communications Solution to Help Hotels Stay Connected With Guests
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  • VENZA Acquires CyberTek, Expanding Its Hospitality Security and Managed IT Service Capabilities
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