The first wave of speakers for the Vision Stage at HRC 2025 has been announced, promising a thought-provoking program of keynote discussions, panel debates, and live recordings from industry experts in the hospitality and foodservice sector. Vision […]
Canary Technologies, the hospitality industry’s leading Guest Management System, has announced the launch of its AI Voice platform, an end-to-end suite of AI-powered hotel assistants that handle traveler calls, drive bookings and streamline hotel operations. […]
The Hotels Network (THN), a direct growth platform serving over 20,000 hotels worldwide, has launched Swaps, an inventive solution designed to personalize hotel websites by dynamically replacing content for each visitor. Swaps brings an entirely new […]
HotelREZ, one of the world’s leading and fastest growing hotel representation companies, has teamed up with Greengage, sustainability solutions provider, to introduce ECOsmart certification – international certification to demonstrate venues’ commitment to sustainable practices and […]
The Kimpton Santo Hotel, the recently opened luxury hotel in downtown San Antonio, Texas, has partnered with the global mobile ordering experts at IRIS to provide guests and staff with an innovative digital ordering platform […]
Both McKinsey and Harvard Business Review have reported that more than 70 percent of Digital Transformations fail. The number one reason: resistance to change leading to poor adoption of new technologies. In hospitality this challenge […]
In the hospitality industry, terms like “guest service” and “guest experience” are often used interchangeably. However, they’re not the same thing. Each term refers to different aspects of hotel operations. It’s important to understand these […]
It’s inevitable that modern advances in artificial intelligence (AI) and automation will impact the hotel industry. While much has been rightfully said about use cases like machine learning (ML) impacting personalized guest offers or microsegmentation […]
In a move that underscores the evolving landscape of financial transactions in the hospitality industry, LuxUrban Hotels, which currently manages nine New York City hotels with a total of 1,056 rooms, announced that it is […]
Hospitality experts from one of the leading hotel management systems have published – Making it Through the Digital Jungle – a comprehensive guide to digital transformation of the guest journey. Authored by Maria Santoro and Carsten Wernet, […]
Copyright © 2025 Starfleet Media. All Rights Reserved.
