Success Stories

Naumi Hotels Partners with Cendyn to Scale Boutique Hospitality Brand

Marking 18 years since the opening of its flagship Naumi Hotel Singapore, Naumi is launching a new website and promotional campaign accompanied by new visuals to drive home the USP of design-led boutique properties. With […]

Success Stories

Valamar Taps Flexkeeping to Power Personalized, Automated Guest Services Across Its Portfolio of Hotel Properties

Flexkeeping, the leading hotel operations platform, has successfully implemented its Automated Services engine across Valamar’s entire portfolio of properties. This milestone highlights Flexkeeping’s mission to empower hospitality brands with smart automation that delivers tailored guest […]

Vendor Spotlight

Hotel Technology News Recap: Week of June 29, 2025

This week brought a steady infusion of innovation in AI-driven guest services, POS automation, and backend connectivity across the hospitality landscape. Highlights include funding rounds, new installations, platform integrations, and pilot programs deployed in live […]

Hotel Technology News

Humanoid Robots in Hotels Stir Curiosity and Concern as Global Use Expands

Hotels around the world are increasingly embracing humanoid robots at check-in desks, lobby information points, and even for room service, but the trend is raising eyebrows among guests, researchers and hoteliers alike. Last week, a […]

Viewpoints

How Forward-Thinking Hotels Are Using Tech to Monetize “Multimodal Wellness” While Elevating the Guest Experience

Wellness and hospitality are no longer separate spheres. Over the past two decades, they’ve been converging; in 2025, that convergence is gearing up for longevity escape velocity. Red light therapy, cold plunges, functional fitness and […]

Spotlight Interviews

Spotlight Interview: Dax Cross, Co-Founder at Revenue Analytics

When Dax Cross co-founded Revenue Analytics in 2005 alongside his father and brother, he was building on a deep legacy of innovation in the field of revenue management. Two decades later, his company is not […]

Market Research

Research: OTAs Dominate as Primary Source in AI-Powered Hotel Discovery

Cloudbeds has released a new report titled The Signals Behind Hotel AI Recommendations. The study is the first in the hospitality industry to examine in detail how generative AI platforms identify and recommend hotels to […]