Guest-Facing Technologies

InterContinental Hotels & Resorts Launches AI-enabled Smart Rooms in China

As voice activated and text-based devices utilizing artificial intelligence (AI) prove out their value in hotel settings in ways that would have been all but unimaginable only a few years ago, they are assuming a […]

Hotel Technology News

HTN Case Study: Edwardian Hotels Utilizes Next-Generation Sales and Catering

Edwardian Hotels London is a collection of 11 Radisson Blu Edwardian, London hotels in prime locations across London, Heathrow and central Manchester; The May Fair Hotel and a collection of restaurant and bar brands. The […]

Hotel Technology News

AAA Updates Its Hotel Assessment Guidelines to Include Technology Capabilities

When it comes to ratings and reviews, it’s not just about hotel property location, cleanliness and service anymore.  Now technology is becoming an increasingly important factor in the evaluation process, at least for one major […]

Guest Experience Management

AccorHotels Shares Its Vision for the Smart Room of the Future

Different hotel brands are implementing different strategies and different technologies to bring to life the guestroom of the future. Marriott, for example, has reportedly partnered with Legrand and Samsung to create a “smart room” wherein […]