Guest-Facing Technologies

SkiStar Expands Mobile Apps Functionality at Alpine Ski Resorts

SkiStar is a Swedish leisure, tourism, property and retail company with a presence throughout Sweden, Norway and Austria. Its core business is alpine skiing. The company’s alpine properties include Sälen, Åre and Vemdalen in Sweden, […]

Hotel Technology News

Meliá Hotels Upgrades Its Revenue Management and Digital Marketing Capabilities

Meliá Hotels International, the leading Spanish hotel company and the third largest in Europe, and consisting of seven brands that number more than 370 hotels across 43 countries, has invested in a number of technology-enabled business initiatives. […]

Guest Experience Management

Hilton’s Digital Key Installs Approach 2,500 Hotels

Hilton has almost 400,000 hotel rooms worldwide. And soon, Hilton Honors guests will be able to open their doors at thousands of hotels with Digital Key technology, according to a spokesperson for the brand. Diamond, […]

Guest-Facing Technologies

The Granbell Hotel Gains Space-age Concierge Capabilities with New Chatbot Platform

The Granbell Hotel is a cheerful boutique property, located next to Shibuya Station in Tokyo, Japan, that has space-age concierge capabilities. That’s thanks to a newly-deployed chatbot platform, called Bebot. The artificial intelligence (AI) -driven engine, the first of […]

Hotel Technology News

Provenance Hotels Elevates Its Revenue Management and Distribution Platforms

Provenance Hotels owns and operates a portfolio of independent hotels, with several hotels under active development. The current portfolio includes Hotel deLuxe, Hotel Lucia, Heathman Hotel and Sentinel in Portland, Ore., Hotel Max and Roosevelt […]