Guests expect convenience and flexibility at every turn – including when it comes to paying for their hotel experience. One powerful, yet often overlooked sales strategy is offering flexible payment options. By meeting these expectations, […]
If you would have asked us a year ago whether or not a robotic massage would work at a hotel wellness center, our answer would have been, “Only rarely.” Our judgment didn’t completely rule out […]
The hospitality industry has been through a period of rapid evolution over the last few years, and hoteliers should be proud of how they’ve used technology to weather the storm. Not so long ago IT […]
Hotel budget season is upon us, and the hotel industry remains fixated on the usual concerns and challenges that are repeated throughout the year, such as the need for improved labor efficiency, strategies to reduce […]
The year is 2024, and the question of whether artificial intelligence (AI) has a place in the hospitality industry is no longer up for debate. The evidence is clear: AI is already transforming the way […]
In today’s rapidly evolving hospitality landscape, personalization is no longer a luxury—it’s a necessity. As travelers seek unique and tailored experiences, hotels must leverage personalization to stand out in a crowded market. According to a […]
IoT attacks can take many forms, and traditional cybersecurity tools often fail to detect the malicious activities IoT devices. To effectively identify and counter these threats, hotels and resorts must implement a dedicated IoT security […]
As we experience a country-wide shift from traditional gas vehicles towards electric vehicles, an onslaught of both challenges and opportunities are expected to arise, specifically for the hospitality industry. Mass adoption of EV charging infrastructure […]
Where did all of these robots come from? While hospitality may seem like the last place you might expect to find artificial intelligence, this technology has significantly impacted how hoteliers do business. While most generative […]
In the era of smart hotels, also known as intelligent or connected hotels, hoteliers are leveraging IoT devices and other technologies to revolutionize the guest experience. These technologies effectively blend the physical and digital realms, […]
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