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In the Spotlight

Covid-19: Protecting Hotel Staff, Protecting Guests

Physicians and nurses expect to contend with infectious diseases as part of their every day work, but hotel workers do not. The COVID-19 pandemic is shining a spotlight on this stressful aspect of the workplace […]

In the Spotlight

Why Managing OTAs Will Be Key to Early Hotel Recovery

As guests start to trickle in the doors again, one thing is becoming clear: OTAs are in a prime spot to capture early returning demand. OTAs are popular with driving travelers and those looking for […]

In the Spotlight

Investing in Employee Safety Sets the Table for Successful Hotel Reopenings

New threats are making it challenging to reduce risks facing hotel employees. Even with heightened cleaning standards and sanitizing technology, it may be difficult to lure frontline workers – especially housekeepers – back to work. […]

In the Spotlight

Reevaluating Your Hotel Technology in Preparation for a New Normal

The coronavirus pandemic has created an unprecedented level of anxiety and economic uncertainty around the globe, forcing hoteliers to re-examine their fundamental strategies of preparedness, business survival, and technological investment. COVID-19, more than anything before […]