AI / Robots

Artificial Intelligence: Working Hand in Hand with Hotel Staff

Artificial intelligence has been disrupting and transforming various industry sectors for years. While the hospitality industry as a whole may not have been at the forefront of AI-enabled technology adoption, hotel operators are now paying […]

CSR & Booking Solutions

The Benefits of Virtual Reality for Hotel Bookings

GCH, a leading German hotel management company, is a good example of a pioneer in the world of virtual reality for hotel bookings. More than a third of the hotels they manage, including Best Western, Ibis, […]

In the Spotlight

Wood Fiber Key Cards Offer Hotels a New Solution for Plastic Waste Reduction

With mounting public pressure to ban straws, plastic bags, and other plastic single-use products, many hoteliers, which consume vast amounts of single-use plastics that end up as landfill, are looking for alternative options in line with […]

Data and Analytics

Why Hotels Must Prioritize IT Performance

Interoperability and data integration are essential to every aspect of hotel operations — but an overburdened IT infrastructure can lead to fragmented systems and data silos. The end result can be inefficiencies, frustration, impaired customer […]

Hotel Technology News

Meliá Hotels: How Social Media Is Fueling the Brand’s Global Revenue Growth

Last month, Meliá Hotels International, the Spanish hotel chain with more than 350 hotels in 40 countries, announced that it achieved a 1.7 percent improvement in RevPAR performance globally last year. During that same period, […]