In the Spotlight

Exploring the Pros and Cons of Online Check-in for Hoteliers

The pandemic has significantly transformed the way most businesses operate, and hotels are no exception. In hospitality, so many things have changed in such a short span of time that many tech solutions became not […]

In the Spotlight

What Streaming Services Can Teach Hoteliers About Direct Channel Revenues

With hundreds of millions of global subscribers to the likes of Netflix, Amazon Prime, Disney+, Apple TV, Hulu or any other, the common features of the user interfaces for these streaming services are subtly influencing […]

In the Spotlight

How Hoteliers Can End the Inefficiencies of Videoconferencing

Back in March or April 2020 when the shelter-at-home orders abruptly disconnected most of us from our office commutes and camaraderie with our fellow hoteliers, regrouping online for videoconference meetings made sense as a triage […]

In the Spotlight

Unity in the Hotel Workplace: How to Unite Disparate Team Members

In addition to the large human cost that COVID-19 has had on the world, its effect on the hospitality industry has been unprecedented.  Because COVID has taken more jobs out of the office and further […]

In the Spotlight

A Hotelier’s Guide to Surviving the Pandemic: 10 Ground-Breaking Technologies

“The timeframe over which demand recovers—especially in the U.S.—is less important than the manner in which we’ve prepared to continuously adapt to whatever conditions we face.” – Hyatt Hotels Corporation President and CEO Mark Hoplamazian […]

In the Spotlight

Why Panic Buttons are a Must-Have Hotel Technology for 2021 and Beyond

With the sweeping implementation of new safety standards and legislations, hoteliers are quickly shifting focus towards employee protection. Recent world events have led to a notable development of a new employee safety culture in hotels […]