In the Spotlight

In today’s rapidly evolving hospitality landscape, personalization is no longer a luxury—it’s a necessity. As travelers seek unique and tailored experiences, hotels must leverage personalization to stand out in a crowded market. According to a […]

IoT attacks can take many forms, and traditional cybersecurity tools often fail to detect the malicious activities IoT devices. To effectively identify and counter these threats, hotels and resorts must implement a dedicated IoT security […]

As we experience a country-wide shift from traditional gas vehicles towards electric vehicles, an onslaught of both challenges and opportunities are expected to arise, specifically for the hospitality industry. Mass adoption of EV charging infrastructure […]

Where did all of these robots come from? While hospitality may seem like the last place you might expect to find artificial intelligence, this technology has significantly impacted how hoteliers do business. While most generative […]

In the era of smart hotels, also known as intelligent or connected hotels, hoteliers are leveraging IoT devices and other technologies to revolutionize the guest experience. These technologies effectively blend the physical and digital realms, […]

A Certificate of Occupancy (C.O.) is a vital requirement prior to opening your hotel after a new build/renovation (without it you’re subject to massive, compounding fines). Because of the necessity of this certification, you’ll want […]

This article is excerpted with permission from the new research report IoT Security: Best Practices of Top-Performing Hotels and Resorts, independently produced by Starfleet Research, with underwriting support from global cybersecurity leader Palo Alto Networks. The […]

Mastering the art of upselling is not just about increasing profits; it’s about creating value for guests and elevating their stay to an unforgettable experience.  The following are six tech-enabled upselling techniques that can transform […]

The fact that hotels need to strive for excellence in their swimming pool water management practices — above and beyond simply complying with all regulatory standards — cannot be overstated. It is a non-negotiable aspect […]