Artificial intelligence (AI) implementation has grown 270% over the past four years and 37% in the past year alone, according to Gartner’s 2019 CIO Survey of more than 3,000 executives. About the ubiquity of AI […]
Here are suggestions for how hoteliers can utilize several different technologies to stay competitive in the New Year. Website Simplicity A recent study of 2,000 people looked at how people book their hotels and the factors […]
Within the hospitality industry, we are frequently introduced to new, wide-spread economic trends. First, it was the “Mobile Era,” then we got to know the “Age of the Consumer” and the “Experience Economy,” and now, […]
By now you should all have a baseline awareness of the spread of panic buttons and what solutions are available for your hotel. Today’s article is about some hidden consequences that may result from a […]
Across the United States, hoteliers are newly united by a mandate to improve employee safety with the widespread implementation of employee safety devices. Within an industry in which staff is so frequently placed in potentially […]
From the time a guest makes a reservation, to the time they checkout and leave the facility, hotel executives want to ensure the experience is five-star. There are many factors in making a guest’s stay […]
Hoteliers have no shortage of important differentiators to consider, both product and service-specific when vetting prospective technology. After all, the implementation of a new platform is far more than a simple, one-time investment. It is […]
Seventy-nine percent of hoteliers and 45 percent of travel brands reported voice-enabled technology investment plans this year. Devices from Amazon, Google and Smartbeings are competing for a spot on the bedside table as more and […]
Automation has become the driving force in the evolution of revenue management. Leveraging advances in artificial intelligence and machine learning, the best of today’s solutions make pricing decisions and rate updates automatically. This allows revenue […]
Much has been said and written about conversational marketing and how future marketers will be required to master this consumer engagement technique in order to be successful. Clearly, the hospitality industry is well-positioned to leverage […]
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