The results of the new 2021 Property Management System Survey of Hotel Executives study, conducted by the Hotel Operations research team through phone and web survey during Q2 2021, shows that the property management system […]
Travelers in the United States, United Kingdom and Australia will not be accepting of dropped standards in their hotel accommodation, in spite of the challenges faced by the hotel industry over the past year, new […]
A new research study conducted by custom software solutions provider Metova, based on a new blind survey of over 1000 people in the United States who have stayed at a hotel, resort, or casino in […]
According to a new research study from hotel technology solution provider Criton, 80% of hotel guests would download a hotel app that would enable them to check-in, check-out and get all information about the hotel. […]
Mary Smith works as a Marketing Executive with The Dunloe Hotel & Gardens, a member of the Killarney Group of Hotels in Ireland. She has a keen interest in all topics relating to the […]
According to a new research report that examines how the cybercrime threat is impacting the mindset of hotel and restaurant patrons, 69% of travelers don’t believe the hotels they stay at are investing enough in […]
Since October 2017, Allora, from booking engine solution provider Avvio, has profiled 56 million unique guests. In the process, the company has gained insight from running more than 600,000 AI-based trials which has subsequently led […]
With entire guest experiences being defined in micro-moments, the need to understand guests’ views and expectations on the elements that underpin the guest experience, as well as how their decisions are shaped by the experiences […]
A new survey of more than 1,200 hoteliers conducted in July of this year by Expedia Group has found that chain hotels are nearly twice as likely as small independent properties to prioritize technology investment. […]
Starfleet Research, the leading provider of best practices IT market research for the hospitality industry, has released its long-anticipated 2019 Smart Decision Guide to Hospitality Revenue Management. Now in its fifth edition, this title is […]
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