By Debbie Carson, Associate Editor Property management systems account for the largest portion of the budget for hotel technology investments. But before making a purchase decision, hoteliers want to know how well their current capabilities […]
Facial recognition software can detect faces in images, quantify their features, and then match them against stored templates in a database. The technology measures and matches the unique characteristics for the purposes of identification or […]
It’s no surprise to anyone that housekeeping services typically play a significant role in influencing guest satisfaction. While the top assessment criteria that inform the guest opinions tend to be tied to the physical aspects […]
First Hotels is a leading collection of hotels with more than 90 unique hotels centrally located in Sweden, Norway, Denmark, Iceland and Spain. The properties include First Hotel Reisen in Stockholm, First Hotel Mayfair in […]
By Jeff Zabin, Managing Editor Hotel performance improvement depends to a large extent on technology interoperability and data integration. The PMS, the central reservations system (CRS) or channel manager and the revenue management solution all […]
By Debbie Carson, Associate Editor Next-generation property management systems are driving efficiency in hotel operations in unprecedented and extremely valuable ways. For those hotels and resorts that haven’t yet upgraded their technology capabilities, 2018 may […]
With the growing trend of personalization, invisible automation, and guest self-service, hoteliers are looking for ways to harness the power of unified guest data from multiple guest stays into single, rich, complete guest profiles. Good […]
By Debbie Carson, Associate Editor Hoteliers at different properties will invariably have different requirements and priorities when it comes to PMS buying considerations. That said, there are a number of expectations that hoteliers across the board are […]
By Jeff Zabin, Managing Editor Hoteliers today face a number of formidable challenges, from the rapid ascent of Airbnb to the onerous pricing structures inflicted by the OTAs. Increasingly, these challenges are impinging on revenues […]
Billed as North America’s only Data Summit for the entire Travel Industry. Powerful keynotes along with high-level insights in data, analytics, RM, marketing and product development guarantee you will walk away with actionable insights and […]
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