In a multi-site partnership agreement, ROAR for Good’s AlwaysOn™ staff safety platform for hotel workers has been implemented at Gulph Creek Hotels. The technology will enhance monitoring capabilities and deliver a quicker response time to […]
NexGen Guest has shared the success of their low touch-high function mobile guest tool for hotels, in use since November 2018. Through this product, hotels maintain 98% connectivity with guests enabling virtual check-in, checkout, F&B […]
Recognizing the pivotal role technology holds for the future of the hotel experience, The Henderson Beach Resort, an opulent resort along Northwest Florida’s white sand beaches, has partnered with Nuvola and Springer-Milller Systems, to launch […]
In a post pandemic world, only the most service-oriented businesses will survive. Putting customers first, nurturing empathy, being proactive, prioritizing communications, boosting training, and practicing patience must be the fundamental ingredients of a customer service […]
Advantage Reserve, the leading provider of high-quality central reservations services to the hospitality industry, has announced that Mondrian South Beach, a newly renovated, 220-room waterfront property on Miami Beach’s Biscayne Bay, has selected its services […]
Hotel management, development and investment group Raines Hospitality is nearing completion of a systemwide rollout of Aptech, the industry standard for hospitality financial management. By January 1st, 19 properties in the company’s portfolio representing Marriott, […]
When one of the largest employers in Riverside County, Calif., voluntarily closed its doors in March due to the pandemic, management knew it would be difficult to communicate with its 1,850 employees. Immediately, the Native […]
Bottle Rocket, a leading digital experience company, has announced the launch of an Apple App Clip for its partner Caesars Entertainment, the largest casino and entertainment company in the U.S. This new innovation allows Caesars’ […]
For 14 years the Arkansas State Parks system relied on Maestro to provide a self-hosted, Windows and Web-based property-management system to centrally support its 1,700 campsites and 450 lodges and cabins across 29 locations, most […]
For both the oldest to the newest casinos in downtown Las Vegas, prioritizing the guest experience is always the smartest bet. Derek and Greg Stevens, the brothers who own of The D Las Vegas, Golden Gate Hotel […]
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