In a world where more and more customers are vocal about their experiences, the delivery of consistent high quality customer service is paramount. In fact, 97% of global consumers report that customer service is important […]
Preferred Hotels & Resorts, the world’s largest independent hotel brand, representing more than 650 of the world’s finest independent hotels, resorts, residences, and unique hotel groups across 80 countries, has selected hotel guest management system […]
Curator Hotel & Resort Collection has selected Canary Technologies as a preferred vendor for its Digital Authorizations solution. Under the agreement, Canary will provide digital credit card authorizations to support Curator’s collection of independent lifestyle […]
For more than 20 years, PCH Hotels & Resorts, a Mobile, Ala.-based hotel management and development company, relied on Aptech for back-office accounting. When the company learned that its existing software was being phased out […]
Omni Hotels & Resorts has become the first-ever hotelier to offer instant booking for both group rooms and meeting space on GroupSync™. GroupSync is Groups360’s proprietary online booking marketplace, with instant booking capabilities that enable […]
Swire Hotels has activated solutions from hospitality technology provider Agilysys in all its Hong Kong properties and plans to extend these across its entire property portfolio. The comprehensive suite from Agilysys includes Agilysys Seat, an […]
The Hotel Concord, an independent luxury boutique hotel located in the center of New Hampshire’s historic capital city, has partnered with Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technology. […]
Selina, the fast-growing lifestyle and experiential hospitality brand targeting Millennial and Gen Z travelers, has partnered with Duetto, hospitality’s leading software as a service provider of revenue strategy solutions, to drive revenue automation and business […]
CIVILIAN Hotel has a launched a next-generation mobile app powered by hotel guest experience and staff management platform provider INTELITY. The branded app includes mobile check-in, mobile key, and GEMS®, INTELITY’s collection of staff-facing tools, […]
Reside, the leading prop-tech and alternative accommodations firm with operations in over 19,000 cities and 60 countries, has expanded its partnership with Virdee, an Austin, Texas-based SaaS provider serving the hospitality, short-term rental, multi-family and […]
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