Lodging companies – full-service hotels, resorts, boutique properties and more – are in the business of providing compelling, once-in-a-lifetime experiences for their guests. And for those properties on the vanguard of meeting customers where they […]
Travelers are no longer willing to compromise on the guest experience – and thanks to modern property management system (PMS) technology, they don’t have to. Independent hoteliers today have the capability to create a guest […]
Hoteliers are knee deep preparing 2023 budgets, but until the hospitality industry is back in full swing, many will be looking for ways to short-cut spending. Employee safety, however, is one area of operations that […]
Hotels are increasingly utilizing robotic technology to improve operations and enhance the guest experience. From check-in to checkout, robots are playing an increasingly important role in the hospitality industry. The history of robots in the […]
The quick ready (QR) or matrix barcode has proven itself resilient beyond a mere pandemic fad. First they were a novelty, or often a joke, before gaining widespread adoption during the pandemic due to their […]
As a hotel manager, you naturally aim to make an excellent first impression on your guests from the moment they arrive. But having a positive first impression is not enough. You would like to keep […]
Over the last decade, labor costs have risen sharply. In 2022, labor shortages are plaguing businesses across the world, and the hospitality industry is no exception. Demand for workers has never been higher, yet universal […]
It appears that it may not just be recent airline cancellations that have kept hotel bookings lower than previous years. Many remain concerned about the risk of Covid-19, and how indoor air quality (IAQ) at […]
Right now during the current travel recovery period, it’s all about labor, labor and labor. Take heed, though, as what we are seeing from macroeconomic trends is that this labor “crisis” is hardly just that […]
Now that we are firmly in the “crypto winter,” it’s time for a sobering moment on all the promised innovations for hospitality in the blockchain, web3, metaverse and non-fungible tokens (NFTs). While we’re both big […]
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