As a hotelier and a business owner, it can be hard to let go of certain aspects of your business. After all, it’s hard enough to find hardworking employees who care about your business like […]
The hospitality industry is in constant movement. Visit any property and it is clear that hotels are laser-focused on leveraging technology to enhance the user experience, including streamlining processes and adding new amenities that draw […]
In March 2020, the travel industry effectively hit pause in response to the Covid-19 pandemic spreading quickly across the globe. After a brief hibernation that may have felt like an eternity to travelers and those […]
This year has already seen many of the various cryptocurrencies grace the front page of major news outlets. This trend will continue throughout 2021 and, by our predictions, for the rest of everyone’s natural lifespans […]
As MAC address randomization gets increasingly more aggressive with each OS release shortening the interval, network operators are investigating methods to replace the broader functionality of the MAC address, which today can be used for […]
After a devastating year, with hotel occupancy dropping to less than 20% and doors closing for the majority of hospitality businesses, the industry has never been so tested. Although COVID-19 vaccines offer hope, there is […]
It is not surprising that 2021 brought with it a lot of hotel operational changes as management had ample time last year to evaluate which technology solutions were working and which were not. What many […]
The deployment of cashless payment solutions, a necessary commercial change, has been spurred by the pandemic. Indeed, many businesses have taken the additional step of banning the use of cash altogether. But there’s a problem […]
In a digital age, when a potential guest picks up the phone to make a reservation, they expect a personal touch on the other end. Chances are, they’ve exhausted all digital booking avenues and are […]
Traditionally, aspiring hoteliers enter the industry because they have a passion for service. And we have groomed them as such. But as COVID-19 has so resolutely proven, that time is resolutely over. Gone are the […]
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