In the classic novel The Way of the Peaceful Warrior, the author is counseled by a wise gas station attendant named Socrates that, “the secret of change is to focus all of your energy, not […]
2020 turned the hospitality industry on its head, forcing many in the travel field to cut costs where they can or risk temporary or even permanent closure. Despite all that has changed in the hospitality […]
Excerpted with permission from The 2021 Smart Decision Guide to Hotel Property Management Systems, which is now available for complimentary download. Click here to access the authoritative guide on how leading hotels are utilizing next-generation […]
Vaccines are on the way and every hotel is eagerly awaiting the day when we can “get back to normal” in terms of seeing a steady flow of new reservations to bolster all-too-depleted business returns. […]
Your hotel is your guests’ home away from home, their remote oasis—as long as it is perceived as being clean and sanitized. Even before Covid-19 upended the hospitality industry, research shows that hotel guests are […]
We’re in it for the long haul with COVID-19; vaccines are being approved and manufactured, but it will take quite some time for mass inoculation, and then there are these new variants to worry over. […]
In today’s world, digital marketing efficiency is not only mission-critical, it‘s a business imperative. While hospitality marketers typically look to improve conversion rates from their digital campaigns on their websites and within the booking engine, […]
It’s a lucrative and commendable effort for a hotel to investigate any and all means to implement technological solutions that will help to boost the guest experience, save costs, reduce direct human contact or a […]
The pandemic has significantly transformed the way most businesses operate, and hotels are no exception. In hospitality, so many things have changed in such a short span of time that many tech solutions became not […]
Channel distribution for hotels was chaotic prior to the pandemic and it will be just as cumbersome once recovery begins in earnest. This is entirely due to COVID-19 whereby new guest behaviors and travel needs […]
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