By Ford Blakely, CEO of Zingle There are a lot of factors that influence whether or not someone has a great vacation or business trip, but the positive or negative experience of a hotel stay […]
By Noel Connolly, SVP Global Head of Sales Air & Hospitality at CellPoint Mobile Now that mobile technology is defining what’s expected from hotels, many operators I’ve talked to find themselves in a good position to […]
By Michael Wood, Senior Director, Marketing, VeloCloud Marketing, VMware Succeeding in the hospitality industry requires more than the most comfortable bed, the most delectable menu, or the most luxurious spa. When one bad review can send […]
By Debbie Carson, Associate Editor Upgrading revenue management capabilities means implementing the right technology solution and integrating the right data sources — ones that have been shown to improve forecast accuracy and pricing decisions. It […]
Hotels are much more than just a bed and pillow for most people these days. Sure, the highlight of their journey is likely the reason for their trip — the major tourist attractions, the concerts […]
By Jeff Zabin, Managing Editor “You don’t need a weatherman to know which way the wind blows,” sang Bob Dylan in his classic 1965 song “Subterranean Homesick Blues.” He was right. Knowing which way the […]
By Doug Gaccione, Executive Vice President, Global Sales & Marketing, Switchfly Staring down 8 years of steady revenue growth, hotels, unlike other travel-sector companies, have earned some “breathing room” to invest in new technology and […]
By Jeff Zabin, Managing Editor In terms of scale, the terminology one might use to describe the data set that is required to generate accurate guest room pricing decisions, even for a single large hotel, […]
By Debbie Carson, Associate Editor In the past, meeting planners would have to spend countless hours visiting properties, making phone calls, meeting with salespeople, and manually completing paperwork before receiving a formal proposal. Today, meeting […]
We often overlook how forward thinking the travel industry is, chalking up industry successes to undying human wanderlust and a market demand that never losses steam. In reality, hospitality enthusiasts have long pioneered emerging technologies […]
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