Guest Experience Management

5 Technology Trends Shaping the Hotel and Travel Industry

We often overlook how forward thinking the travel industry is, chalking up industry successes to undying human wanderlust and a market demand that never losses steam. In reality, hospitality enthusiasts have long pioneered emerging technologies […]

Revenue Management

Hotel Revenue Optimization: No Longer the Stuff of Fiction

By Jeff Zabin, Managing Editor Most hotel operators, particularly those with properties in popular destinations, have a lot to celebrate. In the United States, the industry has enjoyed eight straight years of RevPAR growth. Industry […]

CSR & Booking Solutions

Using Remarketing to Increase Hotel Bookings

By Kashmira Lad, Senior Content Marketer, Hotelogix In a competitive market, getting noticed is the biggest challenge for small and mid-sized independent hoteliers. The Internet is flooded with different types of hotels and everyone’s in […]

Property Management Systems

Why Cloud Technologies are Taking Hotels by Storm

By Jeff Zabin, Managing Editor Hospitality industry pundits have long predicted widespread cloud adoption by hotels and resorts. Only in recent years, however, have cloud-based models begun to disrupt the established lay of the land, […]

Property Management Systems

PMS Health Check: Does Your Property Management System Measure Up

By Debbie Carson, Associate Editor Property management systems account for the largest portion of the budget for hotel technology investments. But before making a purchase decision, hoteliers want to know how well their current capabilities […]

hotel technology news
Marketing & Sales Solutions

A Few Guidelines for Improving Group Sales Management

By Jeff Zabin, Managing Editor Like airplane seats and concert tickets, hotel guest rooms are a perishable commodity. Hotels and resorts do not have the option at the end of the year to hold a […]

Viewpoints

What Does Big Data Mean to Hotel Management?

Over the past few years, everything has changed including the way people think and feel about their hotel stays. Whether it is business or leisure, guests expect to have a unique and comfortable experience starting […]

Property Management Systems

Hotel Technologies: Integrating for Success

By Jeff Zabin, Managing Editor Hotel performance improvement depends to a large extent on technology interoperability and data integration. The PMS, the central reservations system (CRS) or channel manager and the revenue management solution all […]