The hotel industry is more competitive than ever before. Guests’ expectations are constantly changing, and to grow your business, you need to differentiate your property from the competition. It can be valuable to meet and […]
Within the hospitality industry, we are frequently introduced to new, wide-spread economic trends. First, it was the “Mobile Era,” then we got to know the “Age of the Consumer” and the “Experience Economy,” and now, […]
With hotel occupancy and revenue forecasts forecast to grow slower than expected over the next year, hospitality brands are working extra hard to attract guests with cool tech to meet guests ever-growing expectations. From mobile […]
By now you should all have a baseline awareness of the spread of panic buttons and what solutions are available for your hotel. Today’s article is about some hidden consequences that may result from a […]
The holiday season is chock-full of traditions that most people anticipate with glee: Feasting with the family, rewatching classic TV specials and hunting down bargains on Black Friday, to name a few. But there is […]
With over 360 attendees, the Direct Booking Summit, which took place October 22-23 in Miami, Florida, exceeded all expectations with an outstanding lineup of speakers, putting a spotlight on the biggest challenges facing hotels of […]
Across the United States, hoteliers are newly united by a mandate to improve employee safety with the widespread implementation of employee safety devices. Within an industry in which staff is so frequently placed in potentially […]
From the time a guest makes a reservation, to the time they checkout and leave the facility, hotel executives want to ensure the experience is five-star. There are many factors in making a guest’s stay […]
Hoteliers have no shortage of important differentiators to consider, both product and service-specific when vetting prospective technology. After all, the implementation of a new platform is far more than a simple, one-time investment. It is […]
Seventy-nine percent of hoteliers and 45 percent of travel brands reported voice-enabled technology investment plans this year. Devices from Amazon, Google and Smartbeings are competing for a spot on the bedside table as more and […]
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