CSR & Booking Solutions

The Benefits of Virtual Reality for Hotel Bookings

GCH, a leading German hotel management company, is a good example of a pioneer in the world of virtual reality for hotel bookings. More than a third of the hotels they manage, including Best Western, Ibis, […]

Viewpoints

10 Advantages for Hoteliers In Providing Your Own AV Equipment and Staff

Outsourcing audiovisual services to a third-party provider has its advantages but is not always the right choice for every facility. Hotels and conference centers that provide standard presentation and voice reinforcement services often choose to […]

Viewpoints

3 Ways Technology Can Transform Waste Management At Your Hotel

Whether you run small boutique hotels or a series of larger chains, you have a great deal of responsibility to keep day-to-day operations running smoothly. You’re consistently looking to boost your bottom line, enhance customer […]

AI / Robots

How Data-driven Technology Turbocharges Hotel Guest Engagement

From standalone software components to a centralized and integrated system that encompasses all hotel functions. From manual management to automated management of hotel operations. From rudimentary data analysis to robust analysis that yields actionable insights […]

Data and Analytics

Why Hotels Must Prioritize IT Performance

Interoperability and data integration are essential to every aspect of hotel operations — but an overburdened IT infrastructure can lead to fragmented systems and data silos. The end result can be inefficiencies, frustration, impaired customer […]

AI / Robots

How AI-Powered Hotel Messaging Helps Fuel the Guest Journey

Friction is desirable in many circumstances. Land vehicles, for example, need friction in order to accelerate and decelerate. When it comes to guest satisfaction, however, friction is rarely desirable and hotels strive to put the […]

Data and Analytics

Leveraging the Right Data for Hotel Business Intelligence

The processing power embedded in today’s smartphones and tablets makes it possible to perform analytic tasks in the palm of your hand that only a few years ago would have required a desktop computer and […]