Viewpoints

What Role Will Call Centers Play in the New Norm?

The travel industry is facing a challenge unlike any other right now including immense distress and financial uncertainty, leaving hoteliers wondering what the future holds. Now, more than ever, the industry needs to pull together, […]

Announcement

Travel Outlook Leverages Sales Tactics Developed by Kennedy Training Network to Help Hotels Regain Stability

Travel Outlook premium reservation call center, a virtual hospitality company specializing in voice reservations and guest service, has been using down-time to upskill with Kennedy Training Network. Like all other hotel reservations and call center […]