Guest Response Solutions

How Text Messaging Improves Hotel Staff Efficiency

By Ford Blakely, CEO of Zingle When a guest stays at your hotel, you’re not just offering them a room or a place to sleep — you’re providing an experience. Everything from the unique design […]

Announcement

RateGain and Hotelogix Join Forces to Help Hotels with Real-time Distribution

RateGain, a leader in providing cloud-based distribution solutions, and Hotelogix, a leading cloud-based property management system provider, have announced a technology partnership to help hotels distribute inventory in real-time. According to a company spokesperson, the […]

Property Management Systems

Hotel Technology Interoperability and Data Integration: Two Sides of the Same Coin.

By Jeff Zabin, Managing Editor As any seasoned hotelier can attest, technology interoperability and data integration are two sides of the same coin. As any seasoned hotelier also knows, technology interoperability and data integration are […]

Spotlight Interviews

Spotlight Interview: Josie Kilgore, Brand President, Cobblestone Hotels

Earlier this year, Josie Kilgore was named brand president of Cobblestone Hotels. Based in Neenah, Wisconsin, Cobblestone Hotels is an upper-midscale hotel brand with over 140 hotels open, under construction or in development in 18 states. […]

Events

HSMAI Digital Marketing Strategy Conference 2019 – New York, NY – Jan. 23, 2019

For more than fifteen years, HSMAI’s Digital Marketing Strategy Conference has been where senior leaders in hotel marketing connect and engage in meaningful, thought-provoking conversations about the most important strategic issues facing the business today. […]

Channel Management

Automatic Hotel Rate Distribution: A Strategic Imperative

By Jeff Zabin, Managing Editor When it comes to the rise of OTAs, the “ignore them and they’ll go away” approach didn’t work out so well. Needless to say, the leading OTAs now command massive […]