Guest Experience Management

Millennium Hotels and Resorts Launches New Digital Platform and Mobile App

Large hotel companies have gravitated toward launching their own proprietary platforms and messaging apps. Importantly, these platforms and apps allow hotels to create a more extensive and richer data connection with each individual guest. When a […]

Guest Experience Management

Swissôtel The Stamford Turns on the Lights with New Room Management System

AccorHotels’ iconic Swissôtel The Stamford is the first hotel to showcase Interact Hospitality from Signify, which became the new company name of Philips Lighting as of a few months ago. The hotel, which is located in Singapore […]

Guest-Facing Technologies

Mobile-Friendly Hospitality and Mobile-First Strategies for Hotels

By Noel Connolly, SVP Global Head of Sales Air & Hospitality at CellPoint Mobile Now that mobile technology is defining what’s expected from hotels, many operators I’ve talked to find themselves in a good position to […]

Announcement

Cvent Releases Group Business Intelligence Platform

Hoteliers want to be able to make smarter, more timely business decisions. And that, precisely, is what business intelligence enables. It empowers decision makers with data access and insights discovery. It gives them the tools […]

Viewpoints

Hotels Harness the Power of SD-WAN to Delight Customers

By Michael Wood, Senior Director, Marketing, VeloCloud Marketing, VMware Succeeding in the hospitality industry requires more than the most comfortable bed, the most delectable menu, or the most luxurious spa. When one bad review can send […]

Market Research

Hotel Technology: The Advantage of Turnkey Operations Management

Starfleet Research, the leading provider of best practices IT market research for the hospitality industry, in partnership with SkyTouch Technology, an independently-operated division of Choice Hotels International and a leading provider of cloud-based property management […]

Guest-Facing Technologies

InterContinental Hotels & Resorts Launches AI-enabled Smart Rooms in China

As voice activated and text-based devices utilizing artificial intelligence (AI) prove out their value in hotel settings in ways that would have been all but unimaginable only a few years ago, they are assuming a […]

Announcement

SiteMinder Seeks to Break Down Integration Barriers with Launch of New Solution

SiteMinder has introduced SiteMinder Exchange, which the company bills as a “powerfully-simple solution that solves the connectivity problem for hotel property management systems and hotel applications everywhere.” It’s a lofty statement, but one that is […]