Reservec Global, Inc. (RGI), a software startup based in Florida, announced today that it intends to sell its proprietary intellectual property. The downturn in travel spending caused by COVID-19 had a profound impact on the […]
Travel Outlook Premium Hotel Call Center is expanding its alliance with Viceroy Hotels & Resorts, which offers personalized management of incoming voice calls for all 13 properties in the current Viceroy portfolio. Opening early 2021, […]
Launching his career in hospitality in 1973 after graduating from Penn State with a hotel major, Doug McBrearty went to work for Sheraton for 17 years. He then worked for developer Rouse and Associates, headed […]
Groups360 and IHG Hotels & Resorts has announced the release of GroupSync Engage, the hospitality industry’s first integrated direct booking solution for groups to include both meeting space and guestrooms. IHG is the first brand […]
Volara, the voice hub for the hotel industry, has partnered with GuestHub to streamline interactions between hotel staff and guests without need for personal interaction. The GuestHub guest-experience management solution captures and routes guests’ requests […]
Louvre Hotels Group, which ranks as Europe’s second-largest enterprise hotel group, with almost 1,600 hotels across 54 countries (and a subsidiary of Jin Jiang International), has partnered with software and technology provider Sabre Corporation. With […]
We’re in it for the long haul with COVID-19; vaccines are being approved and manufactured, but it will take quite some time for mass inoculation, and then there are these new variants to worry over. […]
Hotel technology solution provider Cendyn has acquired NextGuest, a New York and Munich-based CRM and digital marketing competitor also serving the hospitality industry. The formal rival companies (NextGuest often came up against Cendyn in competitive situations) will reportedly […]
In today’s world, digital marketing efficiency is not only mission-critical, it‘s a business imperative. While hospitality marketers typically look to improve conversion rates from their digital campaigns on their websites and within the booking engine, […]
As hoteliers continue to use this time of low occupancy to improve their properties, many have found it the ideal opportunity to also upgrade their back-of-house systems to optimize efficiency. Aptech, the industry standard for […]
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