Hotels around the globe are checking into Oracle Hospitality OPERA Cloud property management system (PMS) to improve operations and deliver great guest experiences. In the past six months alone, Oracle has seen a 300% increase […]
A network outage can be detrimental to hotel operations. No internet service means no reservations, no guest communications, and potentially no employee safety system if the hotel is using a panic button solution other than […]
Alex Alt was appointed Senior Vice President and General Manager of the Oracle Hospitality Global Business Unit in November 2019, just in time for the global pandemic. He previously spent most of his professional career in […]
Concord Hospitality Enterprises recently completed transitioning 135 owned and/or operated hotels to PVNG, an enterprise accounting solution from Aptech. Previously running on Profitvue since 1999, Aptech’s prior-generation solution, the operator of multi-brand, full-service, and upscale […]
Spotta Smart Pest Systems has partnered with Pestech Pest Solutions as part of a strategic program to bring full-service smart bed bug detection and treatment to hospitality, care homes, housing associations and other accommodation-based businesses […]
NMG Network, the leading creator of custom media programs for luxury and leisure travel, hospitality and premium residential partners, is heading to the mountains of Colorado for the first time, pairing up with The Little […]
In a first for the hotel industry, Hyatt Hotels has introduced room keys in Apple Wallet across the first six participating U.S. hotels: Andaz Maui at Wailea Resort, Hyatt Centric Key West Resort & Spa, […]
EasyWay – the premier end-to-end contactless guest journey platform for hotels – has taken hotel personalization to a new level with the launch of a rich Guest Sentiment feature. EasyWay Guest Sentiment uses machine learning […]
As hotel occupancy levels climb back towards pre-pandemic levels, the sector is turning to AI technology as it faces challenges to fill contact center and customer service vacancies, while bracing itself for a significant increase […]
The pandemic has made it abundantly clear that technology represents the key to long-term profitability for hotels. The adaptation of both FOH and BOH technologies serve to improve guest satisfaction while helping to reduce labor […]
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