The results of the new 2021 Property Management System Survey of Hotel Executives study, conducted by the Hotel Operations research team through phone and web survey during Q2 2021, shows that the property management system […]
Hospitality will always be defined by the interactions between frontline associates and hotel guests, which is why face-to-face training and onboarding has always been favored by the industry. Today, as the nation begins down the […]
Hotel technology solution provider SHR, Sceptre Hospitality Resources, has teamed up with Google to provide its clients with the search giant’s newest product, Free Booking Links. Free Booking Links appear organically in Google search results […]
ROAR for Good, a leading hotel technology company for workplace safety, has launched with new properties in Illinois, Texas, and Florida. The company has experienced its highest 60-day period of technology deployments to-date — a […]
Finding dedicated workers and retaining them once they are trained has always been a challenge for hospitality, but in the current economic and social climate there is no time to waste on retraining workers only […]
When you think of call centers, your first thoughts may be of elevator music hold tunes, generic pre-recorded dial-in options, and of course, insincere agents. When it comes to properly trained hotel call centers, that could not […]
Travelers in the United States, United Kingdom and Australia will not be accepting of dropped standards in their hotel accommodation, in spite of the challenges faced by the hotel industry over the past year, new […]
Hotel360, for which Hotel Technology News is pleased to once again serve as a media partner, is set to welcome upwards of 5,000 hotel professionals this year. Hosted at London’s ExCeL on the 28th and […]
The first half of 2021 saw cryptocurrencies go from theoretical speculation amongst circles of computer geeks to a popular dinner conversation topic with a much more diversified pool of investors. Whether you deem this asset […]
Lifestyle hotel brand Virgin Hotels has updated their mobile app, dubbed Lucy. The app incorporates several innovations in contactless features, including pre-arrival identity verification, cashless tipping and expanded room controls, that guests can employ from […]
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