Relay Robotics, Inc., a leading supplier of service robots to the hospitality industry as well as to the healthcare and real estate sectors, has added three key executives to its Product team. Matt Townsend joins as Vice President, Software Engineering; Eric Nguyen joins as Vice President, Product Management; and Jason Hu joins as Senior Designer.
“We’re excited to add Matt, Eric, and Jason to our Product team just as we’re experiencing rapid growth and interest from some of the largest customers in hospitality, healthcare and corporate locations,” said Michael O’Donnell, Relay Robotics Chairman & CEO. “Their 50 plus years of collective experience designing and building award-winning software and hardware products will enhance our strong team and bring new levels of innovation and speed to market.”
Before Relay, Matt Townsend held senior roles at Aspiration (VP, Engineering), Kollective Technology (VP, Engineering), Amazon (Software Development Manager, Amazon Lab126), Visual Concepts (Senior Lead Software Engineer) and Motorola (Software Engineer, Intern).
“Matt’s proven ability to grow and manage world-class engineering teams will help us meet the next set of challenges as we scale the business,” said Steve Cousins, Relay Robotics Founder & Chief Technology Officer.
Eric Nguyen brings 25 years of product management and operations experience from senior positions at Kollective Technology (Chief Product Officer), Jama Software (Vice President of Marketing and Sales Development), and Admax Network (Director of Products and Operations).
“Eric’s extensive experience designing and building award-winning software and hardware products will enhance our team and push us to new levels of innovation and customer satisfaction,” said O’Donnell.
Jason Hu brings years of industrial design and user experience work to bear on the unique challenges of fielding robots that work directly with the general public. At the Academy of Art in San Francisco he studied, among other things, Human Robot Interaction design, and has been working with Relay Robotics for years as a consultant.
“We are extremely happy to have Jason full-time on the team as we enter this new phase of Relay Robotics history. He has the background we need to continue Relay’s leadership in designing robots that continually delight people and support our clients in the service industry,” said Cousins.
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