By Dustin Stone, HTN staff writer - 5.5.2026
Inn-Flow, a back-office platform for hotel operators, has acquired Lilo, an advanced AI-driven procurement technology company focused on hospitality, adding procurement capabilities to a platform that already includes accounting and labor management. The Raleigh, North Carolina-based company also introduced Inn-Flow Procurement, a new module designed to bring purchasing, vendor management, and spend data into closer alignment with financial reporting and workforce data.
Founded with a focus on simplifying hotel back-office operations, Inn-Flow has built its platform around a straightforward premise: that finance, labor and operational data should live in the same system. Over time, the solution provider has expanded from its roots in hotel accounting into a broader cloud-based platform that includes bookkeeping, labor management, payroll, business intelligence and facilities management.
That expansion has been driven in part by demand from hotel management companies looking to reduce the number of systems required to run day-to-day operations. Rather than relying on separate tools for accounting, scheduling, reporting, and payroll, Inn-Flow has positioned itself as a unified alternative, with shared data structures and a consistent user experience across modules. Its architecture is designed so that changes in one area, such as labor scheduling or purchasing, are immediately reflected across financial reporting and analytics, reducing the lag and reconciliation work that often slows decision-making.
The platform’s strength lies in this level of operational and financial integration. Labor scheduling feeds directly into payroll and forecast models. Accounting data is continuously updated and available through built-in business intelligence tools. Dashboards provide visibility from the property level up to the portfolio level, allowing operators to monitor performance, compare locations, and identify variances without exporting data into separate systems. This approach has resonated particularly with multi-property operators, including regional hotel management companies, ownership groups and select-service and limited-service hotel portfolios that need consistency across properties without the complexity of larger enterprise systems.
The acquisition of Lilo extends that approach into procurement, an area that has often remained disconnected from core financial systems. While purchasing decisions directly affect budgets and financial performance, procurement workflows are frequently managed outside the accounting environment, creating delays in reporting and limited visibility into spend.
Inn-Flow’s approach is to embed procurement directly into its existing platform rather than treat it as a standalone tool. According to the company, purchase orders, invoices and vendor payments will flow into the general ledger without requiring additional integrations, helping streamline workflows and improve accuracy across financial processes.
For operators managing multiple properties, the potential benefit is improved visibility into spending and fewer delays in financial reporting. Procurement activity typically sits upstream from accounting, and closing the gap between the two can help reduce inconsistencies and manual reconciliation.
The acquisition also brings Lilo’s underlying technology and product team into Inn-Flow. Lilo, which has focused on procurement workflows for hospitality operators, provides tools for supplier sourcing, vendor comparison, purchasing approvals and spend analysis. Its platform has been used by hotel management companies seeking more structure and visibility in purchasing, particularly those operating across multiple properties with decentralized buying processes.
According to a press statement, Inn-Flow plans to incorporate those capabilities into its broader system over time. In the near term, the procurement product will be offered as an add-on module, initially operating as Lilo by Inn-Flow, with deeper integration planned in future releases, including unified login and tighter real-time connectivity across financial data.
The companies have not disclosed financial terms of the acquisition. However, the deal appears to be structured as both a product and talent acquisition, with Lilo’s co-founders and engineering team joining Inn-Flow to support ongoing development, particularly in AI-driven functionality across the platform. The company says the combined platform will allow operators to see budget availability at the point of purchase and analyze spending patterns more easily. These are functions that are often handled through a mix of accounting software, spreadsheets, and manual processes, particularly in mid-sized hotel portfolios.
Inn-Flow’s strength has been its ability to connect operational workflows with financial outcomes. Labor scheduling feeds directly into payroll and reporting, while accounting data ties into business intelligence dashboards. That level of integration has helped the platform gain traction among operators that want greater control over performance without adding complexity. Other technology providers, including Oracle Hospitality and Infor Hospitality, offer procurement or supply chain capabilities as part of broader enterprise systems, though those solutions are typically aimed at larger organizations and can require more extensive configuration.
Inn-Flow has generally focused on hotel management companies that want a more unified system without the overhead associated with enterprise deployments. The addition of procurement extends that positioning, bringing another core operational function into the same platform and reinforcing its role as a more comprehensive solution for hotel operations.
As operators continue to look for ways to tighten cost controls and streamline workflows, the ability to connect procurement with accounting and labor data is likely to become increasingly relevant. While the effectiveness of a fully unified platform will ultimately depend on execution, the direction reflects a growing shift toward more connected and efficient back-office systems across the hospitality industry.