The hospitality technology industry arrived in San Antonio last week with more than another year’s worth of product updates. At HITEC 2026, the larger message was that hotel technology is becoming more operationally connected, more […]
For hotels, coffee has become far more than a beverage. It is often one of the first experiences guests have each day and one of the last impressions they take with them before checking out. […]
Coffee has evolved far beyond a supporting beverage category. For many hotels, restaurants, casinos, airports and foodservice operators, premium coffee programs have become important drivers of guest satisfaction, brand differentiation and profitability. Yet delivering consistently […]
As luxury hospitality brands increasingly look beyond reservations and transactions to build lasting guest loyalty, the industry is moving toward more persistent, membership-driven guest relationships. As hotels and other operators seek to unify the systems […]
Marriott International this week entered the rapidly evolving market for AI-powered travel discovery with the launch of Ask Bonvoy™, a conversational search experience designed to help travelers explore the company’s global portfolio using natural language […]
One of the more interesting questions facing foodservice operators today is whether every food program actually requires a traditional kitchen. Hotels want to offer quality meals around the clock without staffing a full back-of-house operation. […]
RealTime Reservation has acquired STAY, a move that reflects the hospitality technology industry’s growing focus on connecting the many digital touchpoints that make up the modern guest journey. The deal brings together two companies focused […]
Cendyn, the leading hospitality marketing software and services platform, has unveiled Wayfinder, a GEO analytics and LLM monitoring platform designed to guide hoteliers to maintain and maximize visibility across leading AI models like Gemini, ChatGPT […]
Revenue Analytics, the leader in AI-powered revenue optimization, has announced the North American launch of Climber RMS, the fast, intuitive revenue management system built for independent and boutique hotels, family-owned hotel groups, and regional chains. […]
Hospitality access solutions leader dormakaba will showcase its latest security solutions at HITEC North America 2026, the world’s largest showcase of hospitality technology, June 15-18, in San Antonio. At Booth #1838, dormakaba will demonstrate flexible, […]
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