Hotel Technology News

Wyndham Launches Native ChatGPT App as Competition Intensifies Around AI-Powered Hotel Discovery

As generative AI rapidly reshapes how travelers research, compare, and book accommodations, hotel companies are increasingly racing to establish visibility inside the conversational platforms that may soon rival traditional search engines and online travel agencies […]

Announcement

IRIS and Global Hotel Alliance Join Forces to Bring F&B Ordering and Digital Guest Experiences to Hotel Brands Worldwide

IRIS, the global market leader in digital F&B and guest experience solutions for hotels, today announces its strategic partnership with Global Hotel Alliance (GHA), the world’s largest alliance of hotel brands representing over 50 brands in […]

Solution Provider News

Inn-Flow Expands Into Hotel Procurement With Lilo Acquisition to Connect Purchasing With Accounting and Labor

Inn-Flow, a back-office platform for hotel operators, has acquired Lilo, an advanced AI-driven procurement technology company focused on hospitality, adding procurement capabilities to a platform that already includes accounting and labor management. The Raleigh, North […]

Success Stories

First Hotels Partners with Loyco to Launch Integrated Loyalty Platform Designed to Strengthen Guest Relationships

First Hotels has launched a new loyalty platform for its First Member program, selecting Loyco as its technology partner in a move designed to strengthen direct guest relationships and modernize the chain’s digital infrastructure. The […]

In the Spotlight

Why Outdated IT Is the Real Threat to Hotel Reputations

In the age of instant reviews and AI-driven travel planning, a hotel’s reputation is built, or broken, long before a guest reaches the front desk. Today’s travelers expect friction-free experiences from the moment they search […]

In the Spotlight

How Streaming’s Ad Inventory Growth Is Opening Up Television to Hospitality Brands That Couldn’t Previously Afford It 

For most of the history of television advertising, hotels and resorts either had the budget for it or they didn’t. Production costs were high, media buys were structured for large national advertisers, and the targeting […]