Hotel Technology News

Four Seasons Kuala Lumpur Introduces AI-Driven Event Experiences as Luxury Hotels Test New Engagement Models

Luxury hotels have spent years refining the balance between service and scale. Now, a growing number are testing whether artificial intelligence can help manage that balance more effectively without diminishing the human element that defines […]

Announcement

Mews Debuts Business Intelligence Tool to Turn Hotel Data Into Actionable Insights

Mews, the operating system for hospitality, has launched Mews Business Intelligence (Mews BI), a native data and analytics product delivering instant, actionable AI-insights for hoteliers. Built directly into the Mews operating system, Mews BI gives […]

In the Spotlight

Why the In-Room TV Now Reflects a Hotel’s Entire Technology Stack

The in-room television has always served as a kind of mirror. For decades, it reflected what the industry believed guests wanted: a standard cable lineup, a looping channel of hotel information, and perhaps a reminder […]

Announcement

SiteMinder Extends Hotel Distribution and Booking Into the AI Era With New Platform Capabilities and Partnerships

SiteMinder, the world’s leading hotel commerce platform, has announced new platform capabilities and partnerships designed to extend hotel distribution into the AI era. Connecting 53,000 hotels across 150 countries to the channels where travelers search […]

Market Research

Research: Hospitality Technology Tops $1 Billion Across 40 Startups, With PMS and AI Platforms Capturing the Largest Share

Hospitality technology startups raised more than $1 billion across 40 companies between April 2025 and March 2026, with property management systems (PMS) and AI-led platforms attracting the largest share of investment, according to the “Abode […]

Announcement

Flexkeeping and MARA Solutions Integrate to Turn Guest Feedback Into Real-Time Hotel Operations

Flexkeeping, a Mews company, has launched an integration with MARA Solutions, enabling hotels to turn guest feedback into immediate operational action. The integration connects MARA’s reputation management platform with Flexkeeping’s operation system. When guests leave […]