CRM

Why Low Season Does Not Need to Mean Low Profits for Hoteliers

Property managers have a year-round responsibility to maximize revenue and while it’s happy days during high season, this time of year can be slim pickings for many hoteliers. But it doesn’t have to be this […]

Hotel Panic Button - Hotel Technology News
In the Spotlight

Hoteliers: Are You Loud Or Silent In The Panic Button Debate?

It seems like out of nowhere, electronic safety devices (ESDs) have gone from aspirational trend to legislated mandate for hotels. But when you think of it, it’s been a long time coming. For practically the […]

AI / Robots

How Technology Can Answer Guests’ Questions Before They’re Even Asked

From personal referrals to online reviews and hotel website recommendations, hotel guests have many expectations of their stay well before arrival. From the time they step foot in the lobby, they are assessing whether the […]

CSR & Booking Solutions

Packaging and Upselling in the Face of Alternate Lodgings

Following the latest iteration of HITEC in Minneapolis this year, one subtle trend that has crept into our collective hoteliers’ consciousness is that we now work in the accommodations business instead of the narrower hotel […]

In the Spotlight

How Technology Empowers Hoteliers’ Revenue Strategy

For decades, hoteliers have looked to technology to help measure and forecast demand so they could dynamically price their rooms accordingly. With data at their fingertips, hoteliers could make smart pricing decisions to capitalize on […]

AI / Robots

Artificial Intelligence: Working Hand in Hand with Hotel Staff

Artificial intelligence has been disrupting and transforming various industry sectors for years. While the hospitality industry as a whole may not have been at the forefront of AI-enabled technology adoption, hotel operators are now paying […]

CSR & Booking Solutions

The Benefits of Virtual Reality for Hotel Bookings

GCH, a leading German hotel management company, is a good example of a pioneer in the world of virtual reality for hotel bookings. More than a third of the hotels they manage, including Best Western, Ibis, […]

In the Spotlight

Wood Fiber Key Cards Offer Hotels a New Solution for Plastic Waste Reduction

With mounting public pressure to ban straws, plastic bags, and other plastic single-use products, many hoteliers, which consume vast amounts of single-use plastics that end up as landfill, are looking for alternative options in line with […]

Data and Analytics

Why Hotels Must Prioritize IT Performance

Interoperability and data integration are essential to every aspect of hotel operations — but an overburdened IT infrastructure can lead to fragmented systems and data silos. The end result can be inefficiencies, frustration, impaired customer […]