In the Spotlight

As IT strategies have evolved amid the digital transformation, an era of generative AI is emerging that is changing the way hotels serve guests. Solutions such as AI chatbots and robotic processing automation (RPA) tools […]

In an era where technology shapes everything from how we work to how we communicate, the hospitality industry stands at the forefront of innovation. To truly stand out, hotels need to get the word out. […]

Imagine this: your guests are lounging in poolside cabanas, the sun warming their skin, and the gentle sound of waves providing the soundtrack to their day. They’re at your luxury hotel, where every detail has […]

The fourth quarter brings the all-too-important annual tradition of budget planning for next year, and yet 2024 ‘s specific challenges have given the more heavily integrated hotel technologies a unique time to shine.  As we […]

As sustainability becomes an increasingly important factor for travelers when choosing accommodations, hotels have a prime opportunity to showcase their green credentials. Fortunately, various technologies provide effective ways to communicate your sustainability initiatives to guests […]

The hospitality industry is one of many who has taken notice and advantage of the remarkable advancements of technology in recent years. Innovative solutions in the fields of artificial intelligence (AI) and robotics are quickly […]

In today’s information-driven world, we know that creating a positive guest experience is crucial for a hotel’s success. To survive in the competitive hospitality sector, hotel owners and general managers are increasingly turning to “Smart […]

Generative artificial intelligence tools like ChatGPT are all the rage right now, with new announcements every week, especially in the hospitality industry. What we may be underestimating, though, is just how vast this evolution is […]

One of our grand theories for the hotel industry going forward is that wellness programming will continue to rise in importance as a profit center, giving a strong ‘reason to visit’ (and revisit) to help […]

It may not seem important, but is your hotel’s data centralized? Hospitality has parted ways with many traditions over the years, from physical room keys to guest books, but one thing that is never to […]