Guest Experience Management

With More Than 80 Percent of Guests Using HCN Tablets, Hoteliers Are Increasing Revenues While Lowering Operational Costs

While the U.S. economy is experiencing its longest uninterrupted economic expansion in history, some experts are predicting it may end with a recession as soon as next year. If this forecast is true, hoteliers need […]

Success Stories

To Upgrade Its Communications Infrastructure, W Hotel Seattle Called on Zello

Part of Marriott Hotels & Resorts Worldwide, W Seattle is a high-rise retreat in downtown Seattle’s culture core. The hotel features 415 guest rooms, nine luxury designer suites, and two grand ballrooms, featuring several on-site […]

AI / Robots

Ja Lake View Hotel Dubai Deploys Volara-Powered Alexa Solution In All Guest Rooms to Deliver Personalized, Voice-Enabled Services

Opening this week, JA Lake View Hotel Dubai is the third unique property in the one million square meter experience-packed JA The Resort in Jebel Ali, Dubai. Featuring 348 luxurious rooms and suites, the hotel is a […]

Property Management Systems

AKA Collection Improves the Residential Guest Experience with Maestro PMS

The AKA Collection is a portfolio of 12 unique properties, located in prime locations including New York City, Los Angeles, London, Washington DC and Philadelphia. What makes the AKA Collection distinctive is its long-stay business […]