Property Management Systems

Projecting ROI on a Next-Generation Property Management System

By Jeff Zabin, Managing Editor Making the business case for upgrading PMS capabilities means projecting the likely return on investment. In projecting ROI, the first question hoteliers should ask is: To what extent will the […]

Guest-Facing Technologies

SkiStar Expands Mobile Apps Functionality at Alpine Ski Resorts

SkiStar is a Swedish leisure, tourism, property and retail company with a presence throughout Sweden, Norway and Austria. Its core business is alpine skiing. The company’s alpine properties include Sälen, Åre and Vemdalen in Sweden, […]


SoBro Guest House Taps StayNTouch to Enable Mobile Check-in

SoBro Guest House, a 24-room property in downtown Nashville, Tennessee, occupies three floors and two wings of a converted apartment building. Each room has a full kitchen. To add a measure of charm and a dose […]

Property Management Systems

To Determine Which PMS is the Right Solution, Know Thyself

By Jeff Zabin, Managing Editor With upwards of a hundred solution providers actively developing, marketing and supporting Property Management Systems (PMS), it can be hard to know where to start with the research and evaluation […]

Guest Experience Management

ALICE Acquires GoConcierge, Enhancing Its Guest Experience Management Capabilities

Only a week after it was announced that ALICE had received $26 million in Series B funding from Expedia, the solution provider announced today that it has acquired GoConcierge, a concierge software platform that is currently deployed in several […]