Viewpoints

Why Real-Time Communication Is Crucial for Hotels

By Ford Blakely, founder and CEO of Zingle Hotels are much more than just a bed and pillow for most people these days. Sure, the highlight of their journey is likely the reason for their […]

Channel Management

Sabre Hospitality Launches Integrated Solution to Help Hotel Operators Manage Distribution to Tour Operators

Among the driving forces behind next-generation hotel management solutions are: connectivity, integration and interoperability of channels, data and hotel technologies. Now Sabre Hospitality has taken another step in the direction of creating a unified hotel […]

Announcement

INTEREL Partners with Angie Hospitality, Giving Hotel Guests More In-Room Control Through Voice Commands

INTEREL, a provider of hospitality guest room management solutions, and Angie Hospitality, creator of the world’s first 24-hour interactive guest room assistant and room control solution designed exclusively for the hospitality environment, have partnered to enable […]

Revenue Management

You Don’t Need a Weatherman to Know Which Way the Wind Blows (or a Revenue Manager to Know How Many Guests are Checking into a Hotel)

By Jeff Zabin, Managing Editor “You don’t need a weatherman to know which way the wind blows,” sang Bob Dylan in his classic 1965 song “Subterranean Homesick Blues.” He was right. Knowing which way the […]

Property Management Systems

Agilysys Unveils New Features and Functionality for Hotel Technology Solutions

Agilysys, which has been deep in technology innovation and new product development mode, has unveiled the latest fruits of its labor. These include a number of new product features and functionality designed to improve operational […]

Guest Experience Management

How Artificial Intelligence Enhances the Guest Experience: Key Research Findings from the Soon-to-be-released Benchmark Report

Voice-activated and text-based personal assistants have became part and parcel of our lives. Smart devices in our pockets and our homes can book appointments for us, monitor our home security, play our favorite music, create […]

Announcement

Outrigger Hotels & Resorts Inks Deal with OTA Insight

In an effort to improve revenue and distribution for its multi-branded hotels, resorts and condo properties in Hawaii and Pacific Asia, Honolulu-based Outrigger Hotels & Resorts has signed on with the cloud-based platform OTA Insight. […]