In the Spotlight

Cutting Through the Hotel Hype of the Blockchain, Web3 and the Metaverse

Now that we are firmly in the “crypto winter,” it’s time for a sobering moment on all the promised innovations for hospitality in the blockchain, web3, metaverse and non-fungible tokens (NFTs). While we’re both big […]

In the Spotlight

Five Steps to Next-Generation Fitness Experiences for Hotel Guests

The hotel gym has come, thankfully, a long way from the under-used lonely room  with a few treadmills in the back of the lower level basement. Today fitness facilities in even the most mid-range of […]

In the Spotlight

How Hoteliers Should Think about Blockchain Technologies After the Bust

With the crypto bubble finally popping after a long-term deleveraging, many of us who were skeptical to begin with are silently smirking while evangelists are crafting their retractions. But much like how the dotcom bust […]

In the Spotlight

How Digital Tools Help Hotels Ensure Food Safety While Protecting Brand Reputation and Meeting Guest Expectations

While cleanliness and hygiene have always been important for hospitality businesses, the pandemic has driven customer expectations in these areas—and the standards hotels now need to maintain to address them—to new levels. But implementing and […]

In the Spotlight

The Real Impact on Guests When Hotels Reduce Services

Over the last decade, labor costs have risen sharply. After the pandemic, labor shortages are plaguing businesses across the world, and the hospitality industry is no exception. Demand for workers has never been higher, yet […]