The idea of being able to automatically engage with guests in real time using artificial intelligence (AI) is now reality, thanks to the advent of new technologies such as digital personal assistants that proactively communicate […]
The combination of declining revenues and rising costs are negatively impacting profit per room at hotels across the Middle East. According to the latest tracking data from HotStats, full-service hotels in the region have seen GOPPAR slide by […]
According to recent estimates, two-thirds of all travel meetings and events programs will be fully consolidated by 2019. Today, according to GBTA research, 84% of travel managers and occasional planners use OTAs to shop groups […]
Maestro PMS has rolled out an advanced payment processing solution designed to make transactions safer and more convenient for independent operators and their guests. With the launch of its Payment Portal module, which engages guests […]
Today, hoteliers are becoming increasingly focused on data-driven personalization strategies. They are seeking ways to enhance the quality of the guest experience by understanding guests’ wants, needs, situations and preferences at a granular level and […]
With the addressable market for event hosting estimated to be $5 billion worldwide across the hospitality sector, the opportunity to drive revenue growth and profitability through group sales and catering has never been greater. For […]
Sabre Hospitality Solutions has introduced a new consolidated solution suite, dubbed Business Travel Services. According to a company spokesperson, the integrated solution is designed to offer hotel operators easy-to-use tools with time-saving automations and simplified processes; access […]
Amadeus IT Group, which is based in Spain, announced today that it has agreed to buy U.S.-based TravelClick for $1.52 billion from Thoma Bravo, a private equity investment firm. While Amadeus is best known for […]
Hoteliers want to be able to make smarter, more timely business decisions. And that, precisely, is what business intelligence enables. It empowers decision makers with data access and insights discovery. It gives them the tools […]
SiteMinder has introduced SiteMinder Exchange, which the company bills as a “powerfully-simple solution that solves the connectivity problem for hotel property management systems and hotel applications everywhere.” It’s a lofty statement, but one that is […]
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