Once states and countries have wrangled in their COVID-19 second waves and start to reopen borders (and distribute vaccines), confidence will inevitably reach a point where groups will book again. But the world of MICE […]
Prior to the pandemic, it would have been rare to consider hand sanitizer as a critical element in enhancing guest experience. Today, hand sanitizer is the norm and in many cases it is the first […]
I’ve been touting the pandemic as the “Great Technology Reset” for the hospitality industry, yet there’s still so much work to be done in order to make this rapid evolution complete. With many not forecasting […]
“Enabling Security Everywhere” has been the focus of React Mobile since its inception. Our company was founded on the principle of making safety simple for every hotel employee through technology. While COVID-19 has been devastating […]
Budget season for hotels this year is a tedious affair with COVID-19 hindering us from using previous year’s data and operational playbooks to accurately forecast for 2021. Despite the widespread uncertainty from the coronavirus, we […]
“The timeframe over which demand recovers—especially in the U.S.—is less important than the manner in which we’ve prepared to continuously adapt to whatever conditions we face.” – Hyatt Hotels Corporation President and CEO Mark Hoplamazian […]
The need for viral safety has made technology inescapable for hotels. With all the new protocols for self check-in, mobile room keys, physical distancing, contact tracing, prearrival virus screenings (staff and guests), contactless transactions and […]
There have been and still are many necessary changes to hotel operations to specifically address the need for viral safety in the wake of COVID-19. But a better outlook would be to think long-term and […]
With the sweeping implementation of new safety standards and legislations, hoteliers are quickly shifting focus towards employee protection. Recent world events have led to a notable development of a new employee safety culture in hotels […]
Long after the mandatory work-from-home orders have softened, the COVID-19 pandemic continues to alter the way hoteliers communicate with customers and staff, and this can have profound implicates for the guest experience and team morale. […]
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