AI / Robots

Is Your Hotel Budgeting for Voice Technology?

Seventy-nine percent of hoteliers and 45 percent of travel brands reported voice-enabled technology investment plans this year.  Devices from Amazon, Google and Smartbeings are competing for a spot on the bedside table as more and […]

In the Spotlight

Why AI-Powered Hotel Revenue Management Is Taking The Hospitality Industry By Storm

Automation has become the driving force in the evolution of revenue management. Leveraging advances in artificial intelligence and machine learning, the best of today’s solutions make pricing decisions and rate updates automatically. This allows revenue […]

Guest-Facing Technologies

How Hoteliers Can Use Conversational Marketing To Beat the Competition

Much has been said and written about conversational marketing and how future marketers will be required to master this consumer engagement technique in order to be successful. Clearly, the hospitality industry is well-positioned to leverage […]

Viewpoints

Benefits of a Digital Hotel Compendium App and Website Solution

Since its inception in 2008, the app economy has grown enormously. In 2018 alone, there were 198 billion app downloads worldwide across all App Stores. With everyone bringing their own devices (BYOD) to your property, […]

CRM

Why Low Season Does Not Need to Mean Low Profits for Hoteliers

Property managers have a year-round responsibility to maximize revenue and while it’s happy days during high season, this time of year can be slim pickings for many hoteliers. But it doesn’t have to be this […]

Hotel Panic Button - Hotel Technology News
In the Spotlight

Hoteliers: Are You Loud Or Silent In The Panic Button Debate?

It seems like out of nowhere, electronic safety devices (ESDs) have gone from aspirational trend to legislated mandate for hotels. But when you think of it, it’s been a long time coming. For practically the […]

Revenue Management

Hotel Rate Data: How to Ensure Accuracy and Completeness

With the evolving distribution landscape changing the relationship between OTAs and hotels, the data used by revenue managers to make informed decisions is more important than ever. Rate shopping tools provide hoteliers with knowledge on […]

Viewpoints

Experts Take a Look at Hotel Technology in 2034

Guestline recently partnered with six technology, AI and hotel experts to reveal how the hotel of the future will look and function in the year 2034. The experts are from technology & AI, hotel and […]

Data and Analytics

Solving the Puzzle of Conversion Attribution

Measuring the impact of each touchpoint of a conversion can be tricky – the disjoined data from hotel systems and channels makes it hard to know where exactly to allocate your marketing budget. As a […]

Viewpoints

Airbnb is Morphing Into the Amazon For Accommodations

We’ve all witnessed Airbnb’s dramatic growth over the past dozen or so years. Rising from a backpacker’s way to secure a cheap room, this distribution behemoth recently introduced its Luxe product line. Ranging from private […]