Channel Management

“Without Rate Parity, You Better Stay Away from Metasearch!” A Discussion with Jan Sammeck of Deutsche Hospitality

TRIPTEASE recently talked with Jan Sammeck, Director of eCommerce at Deutsche Hospitality and author of Online Marketing for Hotels, about the steps hotels can take to build an efficient long-term spending strategy on metasearch in […]

Viewpoints

How Hotels Can Protect Against Data Leakage

According to reports this week, 700,000 records belonging to Choice Hotels have reportedly been stolen, with hackers demanding payment for their return. Comparitech, in collaboration with security researcher Bob Diachenko, found an unsecured database containing […]

AI / Robots

How Technology Can Answer Guests’ Questions Before They’re Even Asked

From personal referrals to online reviews and hotel website recommendations, hotel guests have many expectations of their stay well before arrival. From the time they step foot in the lobby, they are assessing whether the […]

CSR & Booking Solutions

Packaging and Upselling in the Face of Alternate Lodgings

Following the latest iteration of HITEC in Minneapolis this year, one subtle trend that has crept into our collective hoteliers’ consciousness is that we now work in the accommodations business instead of the narrower hotel […]

Guest-Facing Technologies

How Mobile Key Helps Combat Human Trafficking

The National Center for Missing and Exploited Children reported over 23,000 endangered runaway children in 2018.  One in seven were likely victims of child sex trafficking.  80% of human trafficking victims are women and girls […]

Viewpoints

Hospitality Communications in the Digital Age

An epiphany occurred while researching my annual communications forecast—history is integral to future development.  Trends projected long ago are now past, yet they paved the way to the present and will set the stage for […]

In the Spotlight

How Technology Empowers Hoteliers’ Revenue Strategy

For decades, hoteliers have looked to technology to help measure and forecast demand so they could dynamically price their rooms accordingly. With data at their fingertips, hoteliers could make smart pricing decisions to capitalize on […]

AI / Robots

Artificial Intelligence: Working Hand in Hand with Hotel Staff

Artificial intelligence has been disrupting and transforming various industry sectors for years. While the hospitality industry as a whole may not have been at the forefront of AI-enabled technology adoption, hotel operators are now paying […]

CSR & Booking Solutions

The Benefits of Virtual Reality for Hotel Bookings

GCH, a leading German hotel management company, is a good example of a pioneer in the world of virtual reality for hotel bookings. More than a third of the hotels they manage, including Best Western, Ibis, […]