When the Sunseeker Resort Charlotte Harbor opens in 2023, Maestro PMS will be there to manage all needs of its guests from booking to check-out and beyond. The 785-room resort (including 189 Signature Sunsuites™) will […]
Maestro PMS has teamed with RobosizeME to enable independent hotel operators to automate tedious, labor-intensive tasks – such as rate loading and credit-card payment processing – thereby freeing-up staff to provide more personalized experiences to […]
Maestro and Hapi have teamed to enable independent hotels to make more impactful connections with their guests. By integrating Maestro PMS with Hapi, hoteliers and technology solutions providers can now access and share data with […]
As consumer demand for travel and hospitality returns, hotels are facing staff shortages while trying to meet guests’ expectations on high quality service, but with less physical contact with the staff. Following this new market […]
Today’s travelers are seeking contactless, efficient tools to help them better engage with their accommodations host before, during, and after their stays. Award winning AKA, operating luxury hotels and extended-stay hotel residences, is delivering on […]
Hoteliers are facing mounting pressure to consistently deliver high levels of service, but labor challenges and the rising cost of doing business are limiting their options. This environment pushed Boykin Management, a Cornelius, N.C.-based independent […]
For decades, hoteliers have been challenged with protecting their hotel assets from threats, including fraudulent chargeback claims and guests presenting false identification at check-in. Add to that a climate of social unrest and a global […]
To help its clients better navigate the new normal, Maestro has embarked on a training initiative that is helping hoteliers adapt to change and meet the demands of today’s vigilant travelers. The provider of cloud […]
In a post pandemic world, only the most service-oriented businesses will survive. Putting customers first, nurturing empathy, being proactive, prioritizing communications, boosting training, and practicing patience must be the fundamental ingredients of a customer service […]
Property management systems solution provider Maestro, which serves independent and luxury resorts, conference centers, vacation rentals, and multi-property groups, is nearing completion of a portfolio-wide version upgrade of its latest Browser and Windows Versions. The […]
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