Sean Cohen is Creative Director, ALICE
Sean Cohen, Creative Director, ALICE
AI / Robots
New Research Study Highlights the Shifting Expectations Of Today’s Hotel Guest
A new research report, published today, finds that a sweeping majority (81 percent) of consumers would like to receive local experience and hotel upgrade recommendations from their hotels. The “Hotels’ Digital Divide” report, commissioned by ALICE […]
Guest Experience Management
Why Viceroy Hotels & Resorts is “All In” with Voice Technology
It’s a new decade — a time when hoteliers are looking at artificial intelligence and voice technologies not as disruptors, but as innovations that will connect them to guests in more meaningful and lasting ways. […]
Solution Provider News
A Conversation with Technology Solution Providers (Part 1): Helping Hotels in This Time of Need
With the hospitality industry left spinning in the wake of the COVID-19 lockdowns, it is hardly the time to throw in the towel. Rather, and not to soften the severity of the crisis in any […]