Announcement

Vernost Launches Innovative Hotel Mapping Platform, Accelerating Response Time and Reducing Business Loss from Bad Hotel Mapping

VeTravel, a travel and hospitality vertical of Vernost, a digital infrastructure service provider for businesses, recently announced the launch of its special hotel mapping platform, dubbed S.2 – Simply. Sorted. Designed to offer integrated, simplified, […]

Announcement

Lodging Interactive Launches Hotel Group Sales Solution That Combines Facebook Messenger Automation with Live Agents

Hospitality digital marketing and social media engagement agency Lodging Interactive has launched its RFPAssist Group Lead Sales System. An industry first, RFPAssist combines Facebook Messenger marketing automation with 24/7 customer service agents. This combination enables […]

Success Stories

The Inn at Harbor Shores Awarded AAA Four-Diamond Rating After Deploying INTELITY Guest Experience Technology

INTELITY, the provider of the broadest enterprise guest engagement and staff management platform for hospitality, announced today that The Inn at Harbor Shores received AAA’s prestigious Four-Diamond Rating. In early 2019, INTELITY announced that its […]

Viewpoints

Safety Buttons: A Hotel Reputation Management Imperative

By now you should all have a baseline awareness of the spread of panic buttons and what solutions are available for your hotel. Today’s article is about some hidden consequences that may result from a […]

Spotlight Interviews

Spotlight Interview: Charlie Osmond, Founder, Triptease

Charlie Osmond is the founder and “Chief Tease” of Triptease. The Triptease Platform is designed to identify a hotel’s most valuable guests, then work across the entire customer journey, from acquisition to conversion, to personalize […]

Announcement

Onyx CenterSource and Accor Expand Partnership to Include Hospitality and Market Insights

Global hospitality payments and business intelligence solutions provider Onyx CenterSource today announced the expansion of its partnership with Accor, a world-leading augmented hospitality group. The partnership began in 2010, when Accor chose Onyx CenterSource’s CommPay™ solution […]

Viewpoints

Key Takeaways From the Direct Booking Summit

With over 360 attendees, the Direct Booking Summit, which took place October 22-23 in Miami, Florida, exceeded all expectations with an outstanding lineup of speakers, putting a spotlight on the biggest challenges facing hotels of […]