As hoteliers and cruise operators prepare for reopening, virtually all brands are deploying heightened sanitation practices, social distancing processes, and other health safety programs to protect travelers as part of today’s “new normal.” But to go a crucial step further and provide last-mile assurances that travel is safe, RingMD USA Inc. has partnered with PROVision Partners International to bring trusted telemedicine services to travelers across the globe by partnering with hotel establishments, cruise lines and other travel stakeholders.
RingMD is an advanced digital telemedicine platform designed to connect patients with medical doctors and wellness practitioners at the touch of a button. The multi-lingual platform and telemedicine services can be accessed via a laptop, smartphone, or tablet across the globe, What’s more, RingMD has ensured affordability for all travelers with the cost of the service as low as $2/traveler/night paid at the time of booking. During these uncertain times, travelers will not re-engage until they feel safe. Lodging and cruise providers offering the RingMD services to their customers are providing next-level protection and certainty at a nominal cost.
The service that PROVision and RingMD are bringing to the travel industry leverages the same technology and infrastructure that has delivered virtual care to diverse countries over five continents with millions of consults on the platform to date. The platform supports brand customization, adapts to varying wi-fi strength, and can be adapted to meet changing surveillance and reporting requirements as well as best practices from the Centers for Disease Control and Prevention (CDC) and other health authorities.
PROVision Partners is a global advisory firm that brings unmatched strategic expertise and real-world guidance to global hospitality brands, independent hotels and resorts, restaurants, gaming establishments, cruise lines, and other hospitality venues. The company will provide full sales and customer-relationship management services and liaise between travel companies, RingMD, and its affiliate partners.
“Telemedicine is emerging as a fundamental element of patient care,” said Dr. Ben Harvey, M.D., J.D., and RingMD’s CMO. “The CDC is recommending increased use of telemedicine because medical practice over the Internet via video, voice or chat can result in faster diagnoses and treatments while reducing exposure to COVID-laden healthcare facilities. It can also increase the efficiency of care and reduce patient stress.
“In the travel environment, this is especially critical,” he said. “People visiting unfamiliar cities or countries typically don’t have a relationship with a local doctor and making an appointment with local providers can be costly. RingMD is enabling hotel guests and cruise passengers to be ‘seen’ on a computer, tablet, or smartphone by a health care practitioner within minutes and have treatment provided as needed for a fraction of typical cost of care.”
From an operations and global health perspective, the RingMD platform provides analytical insight and identifies potential hot spots in real time while protecting patient privacy. The technology can be deployed to support pre-arrival and regular polling, enabling lodging and cruise operators to proactively monitor passenger or guest heath conditions if warranted. The program has been specifically designed to shield hoteliers and cruise operators from medical liability associated with patient care while demonstrating a strong commitment to safety.
“PROVision Partners is delighted to team with RingMD to bring unprecedented telemedicine capabilities to the travel industry,” said Greg Pesik, PROVision Partners Co-Founder and CEO. “This partnership brings together some of the best hospitality and travel leaders, technologists, and medical capabilities in the market. Dr. Harvey and I believe that telemedicine capabilities have been missing from the reopening debate. The commercial model that we are introducing enables the travel industry to easily make these services available to patients at a nominal cost per guest.
“Any lodging or cruise operator, regardless of their operational scale, will greatly benefit from this telemedicine offering,” Pesik said. “Providing guests or passengers with the ability to connect with a physician for any reason – whether it’s a cold or if they’ve been exposed to a potential outbreak – is an essential service and this solution provides instant access to trusted health experts. Moreover, unlike the focus on sanitation, this capability puts control over one’s health and safety directly back into guests’ hands and will go a long way towards restoring the peace of mind we all value when we travel.”
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