Cambria Hotels Selects Quore to Optimize Its Preventative Maintenance Program for Guest Rooms and Public Spaces

Submitted Success Story

Cambria Hotels worked with Quore to establish a set of brand-wide standard inspection templates for the new preventative maintenance program, which each Cambria hotel may utilize to more efficiently ensure comprehensive preventative care is performed throughout the property.
7.20.2020

Hotel quality optimization solution provider Quore has been selected by Cambria Hotels, an upscale brand franchised by Choice Hotels International, Inc., as a brand standard to provide its software for their new preventative maintenance program. Hotel staff will now be able to leverage Quore’s cloud-based software to optimize maintenance for guest rooms and public spaces, as well as streamline the monitoring and compliance of brand standards. With over 50 Cambria hotels open across the country, Quore is proud to support the brand’s rapid growth plans.

Cambria Hotels worked with Quore to establish a set of brand-wide standard inspection templates for the new preventative maintenance program, which each Cambria hotel may utilize to more efficiently ensure comprehensive preventative care is performed throughout the property.

The preventative maintenance addresses numerous guest touchpoints, including guest rooms, the lobby, pool, hallways, meeting rooms, elevators, public restrooms, fitness center, and is designed to streamline operations and reporting for hotel staff, and extend the life of assets so guests enjoy them for years to come. Quore’s preventative maintenance software also supports the logging of routine inspections of various safety and mechanical components installed in the hotels.

Founded in 2012, Quore is the first solution ever to combine state-of-the-art technology and intuitive design to better manage all aspects of the guest experience, including preventative maintenance, guest requests and complaints, work orders, housekeeping and workforce/shift communication. Quore’s software is used by more than 4,400 hotels in the U.S., and it supports hotels from the industry’s largest brands, including IHG, Marriott, Hilton and Choice.

“Quore was purpose-built to help hotel brands, like Cambria Hotels, streamline labor-intensive programs for preventative maintenance, workforce communication and asset tracking,” said Scott Schaedle, Founder and CEO of Quore. “We’ve had a relationship with Choice Hotels since 2016 and we’re thrilled to play such a key role in its expansion plans for its Cambria Hotel brand.”

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